Assistant Critical Facilities Manager

Company Description:

Forever On! From the start in 2008, T5 has been focused on supporting enterprise and hyperscale customers with customized data center solutions. Today, we remain dedicated to an unrivaled level of quality that extends across the lifecycle of the core data center ranging from customized turnkey development, facilities management and data center operations to customized construction needs worldwide!

The world’s biggest companies trust T5 with their data center operations.

At T5, our success is fueled by our team. With over 400 engineers, technicians and professional staff, we’re proud to foster an inclusive culture of excellence and progression that’s dedicated to serving our customers.

Commitment to Diversity & Military Veterans

Battle-Tested Leadership Experience

100% Data Center Focused

Owner-Operator Mindset

Job Description:

The Assistant Critical Facilities Manager (ACFM) is responsible for all aspects of data center and maintenance of critical and non-critical data center infrastructure, equipment, systems, and staff. They will create an unwavering attitude and commitment to of safety and reliability within the Data Center as they work with the Director in building a team of Critical Facilities Technicians (CFTs) and outside contractors capable of achieving the goal of 100% availability. The ACFM will understand and be able to train staff on colocation data center environments to include planning and layout of power and cabling, customer needs, and remote hands functions.

RESPONSIBILITES

Assist the CFM in managing the operation and maintenance of critical and non-critical data center infrastructure, equipment, and systems

Assist the CFM in building a staff of CFTs with the necessary skill sets to accomplish data center operations that deliver total availability (100% uptime) while minimizing risks for T5’s customers

Manage power and cooling capacity and monitor environmental conditions within the data halls

Work shifts to support 24x7 data center operations, have flexibility in work hours to cover other shifts and support maintenance activities, as needed

Provide on-call support and respond to all data center emergencies 24x7, including on site response outside of scheduled shifts

Resolve all electrical, mechanical and Fire Protection System issues in the data center while minimizing risk and communicate issues to management and customers

Assist the CFM in a lead-capacity coordinating data center construction and commissioning and overseeing the transition from construction to sustainable operations

Review results from preventive maintenance inspections and provide guidance on how to address issues found

Determine actionable items to address Quality Control review results

Assume an ownership stake in the ongoing evolution and operation of the facility Computerized Maintenance Management System (CMMS)

Ensure that T5FM standards for using the Computerized Maintenance Management System (CMMS) use are being adhered to by all staff

Oversee accuracy and completeness of the CMMS, produce operational reports as needed

Enforce strict adherence to customer SLAs and change control activities

Assist as requested with the development and enforcement of Data Center standards and policies

Responsible for scheduling, coordinating, and reviewing work handled by outside contractors and vendors

Assist with managing client relationship and growing the business at assigned site

Assist and plan with clients on facilities issues and resolutions

Manage access to the Data Center(s) ensuring that the appropriate access control lists are maintained and reviewed regularly

Assist the CFM in managing site safety and environmental compliance

Assist the CFM in performing resource planning, cost estimation, and budget development

Assist in managing the facilities budget

Assist CFM with managing facilities support and operations staff

In the absence of the CFM, assume a leadership role with limited authority

Assist with site-tours for current and future customers as-required

Assist with coordination with all other groups (development, marketing, etc.) as needed

Manage CFT work-schedules and assignments

Manage special projects as assigned

Adhere to all federal and local safety laws

Complete other such duties consistent with your role as you may be assigned by T5FM management

Qualifications:

Education and Equivalent Experience

Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a major relevant field of study or equivalent being 3-5 + years’ experience in mission critical environments, required

Minimum 1-year direct management of non-exempt shift based employees, required

Minimum 1-year experience in a colocation data center environment, preferred

Experience establishing a new colocation data center or data hall, preferred

Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operations (US Navy a plus), preferred

Additional Information:

COMPENSATION

Annual Bonus potential

Benefits: medical, dental, vision, 401k w/ match

PTO and paid holidays

KNOWLEDGE, SKILLS, ABILITIES, AND COMPETENCIES

Exceptional verbal and written communication skills required for interacting with internal employees and leaders, and external contractors and customers, required

Strong analytical and decision-making skills required for understanding and evaluating complex problems, including analyzing a problem, identifying solutions, and selecting the best solution, required

Solid understanding of budgets and financial topics, required

Able to prioritize work based on business and customer demands, required

Able to work within middle to upper levels of the organization, required

Able to articulate concepts and ideas to a non-technical audience, required

Participate in and contribute to customer-requested business reviews and audits, required

Able to understand and train others on electrical and mechanical systems, as well as other technical aspects of facilities management, required

Able to read and understand complex drawings, systems and other documentation, required

Experience creating, managing, and maintaining service catalogs and SLAs, required

Knowledge of critical systems monitoring and change control, required

Experience creating and managing a critical infrastructure preventive maintenance program, required

Takes responsibility for actions and is transparent in dealing with internal and external partners / stakeholders, required

Has a "can-do" service attitude who is conscientious and takes personal pride in their work, preferred

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Ability to stand, walk, sit, climb, and balance

Ability to stoop, kneel, crouch and crawl using both arms and legs

Ability to reach with both hands and arms

Ability to grasp, push, and pull objects

Ability to smell, talk and hear

Ability to use hands and arms to reach, handle, feel, and type

Ability to see at close and distance ranges and the ability to see and correctly distinguish color

Ability to work inside and outside

All your information will be kept confidential according to EEO guidelines.

T5 Data Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.