The Senior Critical Facilities Technician – Controls will bring an operational level of BMS and SCADA system knowledge to the CFT staff and must show the way in terms of safety, good practice, and a critical mindset. They will assist and support the SME – Controls in their daily tasks assisting with operating, controlling, and troubleshooting the site-wide BMS, SCADA systems. This senior role will help set the standard of operating with an unwavering attitude and commitment to safetyand reliability within the Data Center. The Sr. CFT – Controls will drive continual improvements to the operationalexcellence of the data center by leading by example by adhering to company standards and industry best practices. They willhave a mindset of ongoing learning and development and will pass Level I training within 60 days of employment, and Level IItraining modules within 6 months of employment
Responsibilities
—Assist and work closely together with The SME – Controls
—Stand in and assume the daily tasks of The SME – Controls in periods of absence or leave.
—Create, Update, Finalize, and Close work orders in Asset Essentials relating to BMS, SCADA proceedings on site.
—Work closely with the SME – Controls to triage related issues and provide senior control support to other CFTs.
—Coordinate vendors in close collaboration with The SME – Controls
—Aid in creating, completing, and reviewing SOPs within control operations.
—Provide senior support in proceedings relating to the BMS & SCADA system, and ensure safe and correct carry out in close collaboration with the SME – Controls
—Train and show the way for lower-level CFTs in operational excellence, critical mindset, CMMS, and Control Operations.
—Flexibility to partake in 24/7 shift rotation when required.
—Operate and maintain critical and non-critical data center infrastructure, equipment, and systems
—Work with a team of CFTs to deliver total availability (100% uptime) while minimizing risks
—Monitor power, cooling capacity, and environmental conditions within the data halls
—Perform preventive maintenance on data center electrical and mechanical equipment
—Participate in the development, review, audit, and execution of operating procedures
—Resolve all controls and monitoring issues within the Data Center quickly while minimizing risk and effectively communicating issues to the appropriate chain of command
—Respond to emergencies and critical issues as necessary and work independently and as a team, according to staffing and situation, toward complete recovery
—Troubleshoot and document technical issues, escalates as appropriate, and ensure issue resolution
—Assist with planning all corrective issues
—Maintain accurate facility data including, rounds, PM work orders, change management, etc.
—Maintain strict adherence to change control activities.
—Manage assigned workflow tasks to provide timely turnaround
—Escort and work effectively with outside contractors, ensuring they are abiding by critical facility work rules
—Follow T5 data center corporate policies and procedures
—Participate in facility training programs regularly on construction and commissioning, as directed by the FOM
—Adhere to all relevant Danish safety laws
—Complete other such duties consistent with your role as you may be assigned by T5FM management
—Prior technical school training, preferred
2+ years’ experience in Mission Critical Environments, required
Knowledge, Skills, Abilities & Competencies
—Strong verbal and written communication skills required for working effectively with FOM, team members, vendors, and customers on daily data center management
—Good written technical proficiency to support the creation and revision of process documentation (MOPs, SOPs, and EOPs)
—Above average problem-solving and analysis skills for evaluating a situation, identifying solutions, and working with leadership and teammates to resolve
—Embraces a team-based mentality by building positive morale and team spirit, supporting teammates efforts tosucceed, and recognizing teammates accomplishments
—Ability to drive through to full completion all assigned tasks - CRITICAL SKILL
—Able to function effectively and maintain focus in high-pressure situations
—Has a “can-do” customer service attitude who is conscientious and takes personal pride in their work
—Has high degree of attention-to-detail and completes tasks on time and as directed
—Able to follow instructions, respond to management direction, and volunteer readily when asked
—Able to manage changing needs and priorities accurately and professionally
—Able to read and understand electrical and mechanical manuals, drawings, and sketches
Able to work proficiently and safely with hand tools and power tools
Education & Experience
Relevant degree, preferred
3+ years experience in mission critical environments, preferred
Electrical or mechanical license preferred
